Bank in multiple countries or regions

• US
• HK
• SG
• UAE
• UK
• Expat

How to set up Global View and Global Transfer on online banking for the following countries and regions:

• Mainland China
• Channel Islands and the Isle of Man
• Egypt
• Expat offshore (Jersey)
• Hong Kong SAR
• Mexico
• Philippines
• United Kingdom
• United States

• Bermuda
• India
• Malaysia
• Malta
• Qatar
• Singapore
• Taiwan
• UAE
• Vietnam

Yes, you can now link and view your HSBC accounts across selected markets directly in the HSBC mobile app. Log on to the app, go to the Home screen. Scroll down and tap 'Explore or link more products'. In the Hong Kong app it may say 'HSBC global or non-HSBC accounts' instead. Follow the steps to 'Global accounts' and and follow the prompts to link your accounts. In the US app, you can find 'Global accounts' either from the Home screen or the Profile screen.

Once linked, you can view all your balances in one place — anytime, wherever you are, without needing to call us or visit a branch.

No you don't need to link again. The mobile app will show the accounts you've linked via online banking.

If you're an HSBC Premier, HSBC One or HSBC Private Banking customer, money transfers between your globally linked HSBC accounts are free. Fees have been waived in some countries and regions, such as Jersey, the US, the UK, India, Malta, Philippines and the Middle East. You'll also enjoy zero intermediary bank charges when you make instant transfers to your family and friends' HSBC accounts worldwide.

Global Transfers are available to other customers for a small fee.

The HSBC Global Transfer exchange rate will be applied to your instruction for most currencies. This is a real-time variable rate that changes frequently during market hours. You can check your rate by reviewing the prepayment disclosure you'll receive before making the transfer. For countries and regions with onshore trading regulations, we give an indicative rate as exchange can only take place when the transfer reaches the receiving bank.

Global Transfers are usually instant between your HSBC accounts in most currencies. This may, however, take up to 5 days in some countries and regions due to local regulatory requirements. In some exceptions beyond our control, it may not be possible to transfer through Global Transfers. In this case, please contact our Customer Services or use another transfer method.

Yes, you can make free Global Transfers from participating countries and regions, including Hong Kong, Singapore, Malaysia, Vietnam, the US and mainland China, through online or mobile banking to personal HSBC accounts in over 20 countries and regions around the world. Just log on to HSBC online banking and add your friends and family as new payees first. The international money transfer will be made in the same currency as the beneficiary’s account. HSBC China Global Transfers may be made to family accounts only.

Please note that while you can send money to third-party HSBC accounts using Global Transfers, you can only link and see your own HSBC accounts through Global View.

In most cases, it's not possible for you to cancel an HSBC Global Transfer because the transaction is almost immediate. For future-dated requests, you have until 23:59 on the working day before the money is due to be sent to cancel it. You must do this through online banking.

In the US, you can cancel for a full refund within 30 minutes of payment, unless the funds have already been picked up by, or deposited into an account of, the designated recipient.